PM
Patrick M

1 reviews | Active since Apr 2018

10 Nov 2018, 11:36

ABSA ASSISTS *****ULANT DEBIT ORDERS

Eight unauthorised debit orders lodged by Comit Technologies (Directors of Comit Technologies (Pty) Ltd are Mr S.R Bergsma (ID: ********** 155085, Cell: ********** 300) and Mr D.J. Bergsma (ID: ********** 029086). Address: Quadrant 4 Centenary Building, 30 Meridian Drive, Umhlanga, Kwa-Zulu Natal, 4301.) with a total value of R525 per month have been paid from my daughter's ABSA account for several months. ABSA's response when this blatant ***** was brought to their attention was: "Unfortunately you are the one to take it up with that company, chances are very slim you will get hold of them. From the names you mentioned below it does appear to me that they are a bunch of “******” as I have seen lots of those names before. You can either keep returning them monthly or close the account and open a new one"

THIS IS A DISGUSTING ABROGATION OF ABSA's RESPONSIBILITIES TO THEIR CUSTOMERS.

0
Replies (1)
Absa
Absa's reply12 Nov 2018, 11:50
Official
Dear Client
 
 Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.


Regards                     
Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd