1 reviews | Active since May 2016
Absa, are yoy really worth all the pain?Yes, it is painful dealing with you!!!
<p>Good day Absa. You have once again proved to be a disappointment.</p> <p>I thought that you would take my pms seriously, but you haven't. In fact my dealings with you have been a joke.</p> <p>I have two issues that I complained about in a private message to you on Friday.</p> <p>This was after dealing with your *********** call centre staff.</p> <p>I received one call from a person who promised to get back to me by the end of business last Friday, surprise surprise, no call.</p> <p>My two problems are that you never send me bills, so in May my payment was late, causing me to be rated as a slow payer on the ITC. This is despite me making a payment artangement.</p> <p>This has hampered my ability to increase my credit limit.</p> <p>My second complaint is that all of a sudden, I owe 50% more than i usually owe, surely this is an error.</p> <p>I am highly frustrated, please rectify this asap.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
