ABSA ARE YOU *****ING MONEY OUT MY ACCOUNT AFTER AN ARRANGEMENT WAS MADE

Good Morning Hellopeter After numerous request over the last 3 months I am sick and tired of making arrangements to lower my personal loan to R1500 and to make the debit order on the 31st of each month and then its granted with Absa and then on the 26th / 27th Absa change the amount and take money out of my account, (my food money)!!!!!!!! I have went up to complaints department who I spoke to by the name of Basani Hlungwane, on the 27th August i received this email from Basani yet they took an amount of R611.59 (which is the difference of the personal loan). Absa if I did not make an arrangement and I did not pay anything YES YOU CAN take money but YOUR ARE *****ING NOW because I have paid you in last month after you took yet the full amount again and I got the proof for the 2nd time that the amount was changed to R1500 for my personal loan arrangement, YOU ARE FORCING ME TO CLOSE MY ACCOUNT AND PAY YOU R100, STOP TAKING MONEY OUT OF MY ACCOUNT AND THEN PUT A HOLD ON MY ACCOUNT SO THAT I CANT REVERSE THIS.....I WANT MY MONEY IN MY ACCOUNT AND TAKE THEY FREAKEN DEBIT ORDER OFF MY NAME OR I WILL NOT LEAVE THIS HERE..................

Basani Hlungwane (ZA) Fri, Aug 7, 4:44 PM to me

Good day Jo-Anne,

Thank you for your email.

With reference to the below, please be advised that the R1500 payment arrangement for your loan account has been documented and next payment due 27-08-2020.

Please accept our apology for inconvenience caused.

Kind regards,

Basani Hlungwane

Specialist Case Manager: Social Media Complaints

Customer Value Management: Customer Care