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Neeantha N

1 reviews | Active since May 2022

06 May 2022, 18:59

ABSA ARE WHITE COLLARED *********!

My account had thousands off transactions go off which i never authorized or was informed off! These ********** transactions took away whatever monies I had in my account and I now sit with a huge negative balance considering I do not even have an overdraft facility on my account. The agents at the call center are flipping rude and I still have not even received a call from the ***** department. My case number is ***5, after this disgusting issue I will never back with Absa again. I am a mom and the sole earner. I have nothing left to run my home due to no fault off my own. Shame on you Absa!

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Replies (1)
Absa
Absa's reply09 May 2022, 10:10
Official
Dear Neeantha Naidoo
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***3.
 
Kind regards,
Group Customer Care
Rezona Louw