1 reviews | Active since May 2013
ABSA ARE ******* THEY TAKE MONEY OF YOUR ACCOUNT WITHOUT CLIENT CONSENT
<p>They repossed my vehicles, made me sign off all docuemts, came back and told me I still owe them money. With the phone call I told the lady (which was very rude) that I will not make any payments as the amount is not accepted. Meaning they cant just provide me a amount telephonicly and not advise how they got the amount. Sending me a statement with Sundry items added and interest reversed is not acceptable. Yesterday 27.06.2017 this lady from Absa took it on their behalf to just deduct R7000.00 through a journal debit from my account. Like gheeze... if I had R7000.00 laying around I would not have gotten my car repossed. </p> <p>When I went to the Absa bank in boksburg by Towers, a consultant tried to assist, she got hold of someone from recollections, which by the way refused to talk to me (THE CUSTOMER). They also refused to give my money back, this morning I am still awaiting feedback on how they calculated the sundry items.</p> <p> </p> <p>Now what is there for me to do, I cant pay my rent due to these "basterds" and I have 3 children which now will be living in the street... Cant get any loans from banks due to slow paying as I made arrangements to pay smaller payments. Husband does odd jobs to try and support us, cant find proper work.</p> <p> </p> <p>Thanks Absa know this is your fault. As you believe because I am a client of yours you can just take our money as you please WITHOUT CUSTOMER CONSENT.</p> <p> </p> <p> </p>
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
