ABSA ARE THEIVES AND DO NOT SUPPORT SOUTHAFRICANS OVERSEAS

My partner who is currently residing and studying overseas is having such a bad time with absa due to the fact that they have just decided to start charging her R400 for monthly bank charges, even with proof of these charges they refuse to even explain what they are or why they are going off just saying that she is overseas so they cant help, they are ******* who get inconsiderate obfuscator's to contact and respond to the emails in which we are trying to resolve this issue, they have jsut said they will just mark the issues as resolved instead of helping because they refuse to see their fault in this issue... terrible service