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nemangwe N

1 reviews | Active since Sept 2010

23 Aug 2017, 17:26

ABSA are recommending an insurance policy after they sold my policy to Santam

Latest email from Private Banking is very scary. ABSA Insurance were always great but they sold my policy to Santam without advising me. It cost me R130K and I moved my policy to an insurance company that is not linked to Sanlam. ABSA are a brilliant bank but there is no way I will ever trust ABSA again with insurance. We all know that the umbrella company are excellent at collecting monthly premiums. If you have ever claimed. you will know that all your monthly premiums were a waste of money. Do you know anyone with a Santam policy who has claimed and are still with Santam? Most insurance companies in SA are now owned or controlled by Santam. If ABSA Insurance had told me, I would have moved my insurance immediately. ABSA still deny that they sold my policy to Santam. Their web site has the Santam umbrella.

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Replies (1)
Absa
Absa's reply24 Aug 2017, 09:39
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd