yM
yazeed M

1 reviews | Active since Oct 2015

06 Apr 2016, 16:07

Absa are real professionals to mess you around

On the 11 -01 2016 i complaint about absa regarding my credit card.This morning i contacted the personal loan dep for a top up cause something came up & its an emergency i got declined for my bad payments on my absa credit card & im ****ed off.Karen Jonker advised me to pay up my arrears Get bank statements go to absa hand it over to the consultant & a debit order will be loaded i waisted my time doing this **** as nothing got done.in my posession the confirmation of mails exchanged between zayaan adams & karen jonker on 26 01 2016 time 11:11 am @ kenilworth centre branch where zayaan a very helpfull lady forward all paperwork.This morning i phoned yourcredit card depp i spoke to a lady & requested the contact details for the CEO of absa promisses were made to get back as normal no one respond.My feelings about absa is that im treated like a piece of **** for 59 months my loan were paid on time on the 25th it will be my last payment never 1 month skipped on the 11th of jan i waisted my time to do the honest thing to try & load a debit order & return i received attitude.The way i feel is that absa treat you on status if you struggle like i do you will be taken for a fool & no logo

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Replies (1)
Absa
Absa's reply07 Apr 2016, 15:39
Official
Hello mzane1wp,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd