ABSA are ***** and ******* continued...

I refer to my posts ABSA are ***** and *****’s and ABSA are ***** and *****’s continued. Re: COVID-19 payment relief. Well nothing was resolved, as was expected.

Basani Hlungwane Group Customer Care Absa Bank Ltd Offered to refund me 50% of what ABSA had taken out of my savings account, without my knowledge or consent, if I was to make a payment agreement with them. He also added that my credit card would then be in arrears.

How the hell can I have arrears when I did not use my card at all during the last 6 months and you have already taken R 9972.12 towards my credit card? My agreement was to continue paying my regular amount from the end of October, which I have done. Are you telling me I paid R9972.12 for 6 months interest on a card I didn’t use? COVID-19 is still with us and many more people are going to need bank relief, I suggest ABSA makes it clear to its clients that there is no such thing as payment relief, it is only another name for ABSA *********** their clients.