GD
Günter Dockendorf

1 reviews | Active since Jun 2019

19 Jun 2019, 16:43

Absa are *****ing us

I am terribly discusted in Absa THEY ARE A *****!!! BE WARNED!!! I deposited a check with a special clearance on Tuesday the 11th of June... My money is still not available by the 19th of June with complaints arguments and promises from the branch and support line 7 business days later I am lost they are charging the special clearance fee which the have deducted yet they have still not made my money available.

Please BE WARNED ABSA ARE ****ING US AND *****ING MONEY.

One day when all my money is available I am definitely changing banks. This is a disgrace.

0
Replies (2)
Absa
Absa's reply20 Jun 2019, 12:16
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

Absa
Absa's reply20 Jun 2019, 12:17
Official
Dear Gunter Your complaint reference number is  C-***6. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically. 
 
Regards
 
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,