tT
tinderlall T

1 reviews | Active since Dec 2013

23 Apr 2016, 05:02

Absa are a bunch of **********

I emailed Absa 4 times in the last 9 days concerning being double-billed on my credit card. No response to any of my emails! I was told twice that a consultant would contact me within 24 hours, yet no one has! This ********** service is absolutely unacceptable! This is not the first time Absa has failed to assist me or respond to my query - every single time I have to constantly follow up before receiving any form of response. Very frustrating! I am fed up with this ********** activity and terrible service. I hold 3 accounts at Absa, and will be moving all 3 to another bank.

0
Replies (1)
Absa
Absa's reply21 Jun 2016, 09:43
Official

Dear Customer

We apologise for the delay in response. Please advise if you still require further assistance

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd