tT
tinderlall T

1 reviews | Active since Dec 2013

07 Jun 2016, 07:47

Absa are a bunch of **********!

<p><span style="font-family: sans-serif;">I</span><span style="font-family: sans-serif;"> discovered ********** charges to my account in April. I have since sent Absa over 10 emails, none of which were responded to. I emailed Vanessa Crowe 4 times, but never received a response from her, let alone an acknowledgement of receipt. Ms Crowe lacks common courtesy and the ability to do her job. I also emailed Nelly Skosana and Irma van Staden multiple times, also with no response. Not a single Absa employee had the accountability to get back to me after my numerous appeals for assistance. Absolutely pathetic service! I have since reported this case of ***** to the Ombudsman who will take action on my behalf.</span></p>

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Replies (1)
Absa
Absa's reply07 Jun 2016, 20:42
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd