1 reviews | Active since Dec 2012
ABSA Approves a Credit Card and Then Declines???
I would like to call ABSA out as one of the most deurmekaar banks in South Africa at this point - reason being:<br> <br> I app**** for a credit card on the 4th of April online - I received a form I had to fill out as well as a few documents that should accompany this form.<br> <br> I did as requested and sent all those through. I then called the following day to confirm if my all my forms had been received, the consultant asked me to send through a list of things that all needed to be certified. Once again I did as prompted to do and sent those through - always giving a day for the forms to be added to my profile.<br> <br> I waited a day to give them a gap to let me know what is happening without any luck and called the day after - upon which I was told there was more forms missing... by this point I was done with it but I need the card and was approved for this card so I was determined to see it through so I sent through the forms and called back immediatly to check if they received it where I spoke to a lady that confirmed that my application was finalised and would be sent to me in this week.<br> <br> Today on Friday, no card and I was informed that I was declined after being told it is with the courier? TIRED
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
