TM
Theodorah M
1 reviews | Active since Feb 2025
06 May 2025, 12:29
Absa approve 2 cars that I'm not qualified for
Absa must come and collect their car,I ve tried to collect the car to the person that was given by the dealership,icant afford to pay 2 cars I'm not qualified for.They must come and collect their car
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
06 May 2025, 12:54Dear Theodorah Maqume Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply06 May 2025, 12:54
Official
Dear Theodorah Maqume Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
07 May 2025, 15:55 Dear Theodorah Maqume
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Kindly provide our office with clear details of your complaint by close of business 07 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Kindly provide our office with clear details of your complaint by close of business 07 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply07 May 2025, 15:55
Official
Dear Theodorah Maqume
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Kindly provide our office with clear details of your complaint by close of business 07 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***0.
Kindly provide our office with clear details of your complaint by close of business 07 May 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL