AB
Alec B
1 reviews | Active since Sept 2013
25 Sept 2022, 21:03
ABSA APPALLING SERVICE
What a nightmare! An entire week of emails, phone calls from half way around the world to get assistance for digital banking and NO ONE AT ABSA HAS BOTHERED TO HELP.
DREADFULL, APALLING SERVICE
CONTRARY TO THEIR SLOGAN OF "PROVIDING GOOD SERVICE"
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Replies (1)
Absa's replyOfficial
26 Sept 2022, 10:10Dear Alec Bozas Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply26 Sept 2022, 10:10
Official
Dear Alec Bozas Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw