Absa appalling service

I went into your 4 ways branch to collect my new credit card...I asked the lady to register me with internet banking...so she phoned another department and for the next 15 minutes they spoke shop and wished all the family members well etc. There was 8 in the line after me and only her at the help desk...finaly she said she could not help me. Firstly pls trane your staff. And needless to say I intend going to another bank because your service is absolutely appalling.