1 reviews | Active since Jul 2021
Im so angry and disappointed with absa bank!! I opened a bank account on their app.recieved my acc number and confirmation letter with my acc number on it cornfirming my account!
Made a worst mistake ever to give my new banking details to my clients as they paid their payments into this account i recieved pop messages cornfirming payments and delivered their products.
2 days later no money was in my account and i went to nigel branch telling me first the acc is active after trying to make a dep at the atm and atm said not allowed went back in and was told theres a hold on my account.
No body in the branch could asist i then called customer service holding almost 90 minutes before someone asisted me informed me that i was not suposed to do an aplication on the app and therefore the account will not be activated and all monies paid will be reversed (however on the website its written that you can apply from the app)false advertising) and now i am the one with losses after 31 emails 5 hours 30 min on the phone and 2 weeks duration i am informed that the will only pay half of the lost reversed payments back!!so be very carefull and think again before you consider using or switching to absa. So far it was my bigest mistake ever!
Best regards,
Best regards,
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