ABSA APP SUCKS DEGRADE IT

I am so tired of absa bank new application, it seems if i do not log on every day on the app when i do want to log on i cant because the app has forgotten my password then it tells me my password is wrong, i have also selected to log on using my fingerprint but still it is blocked, i have been to the branch about 4 times now because of this stupid app i have even told them about this but it seems i am alone in this they think I'm crazy this cant happen but clearly it is happening and i am sick and tired of this, this stress is forcing me to close my accounts with them as i am looking for another bank to help me. I cant keep on wasting my time and standing in lines in the branch for something that is not my fault this is unacceptable. Other banks offer me to reset my password online if i have blocked it my mum users standard bank and this is very easy... Do something that don't request people to waste time with going into the branch and make things easy for us.