SG
Siphiwe G
1 reviews | Active since Mar 2021
08 Sept 2024, 21:19
Absa app problems
Their banking app is getting more complicated now. I've been trying to make an online purchase since last week, the bank declines the purchase even after the verification of the transaction. They have removed the authorisation icon and there's no way to authorise purchases
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Absa's replyOfficial
09 Sept 2024, 10:36Dear Siphiwe, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply09 Sept 2024, 10:36
Official
Dear Siphiwe, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,