MF
Melissa F
1 reviews | Active since Apr 2020
11 Dec 2025, 14:58
Absa app personal loan application
App**** for a personal loan on the 5th of December via the absa application, emailed my documents immediately and was advised that a consultant will give me a call today is the 11th of December and I am still waiting for feedback
Emailed ***ca and received a auto response that a consultant will call back, you receive no feedback even if you email them for feedback
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Absa's replyOfficial
11 Dec 2025, 16:28Dear Melissa Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management
Absa's reply11 Dec 2025, 16:28
Official
Dear Melissa Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management