NH
Nico H

1 reviews | Active since Nov 2023

10 May 2024, 16:54

ABSA app is USELESS!!

ABSA you are losing it!!! You want to go cashless but you can't even get you online banking apps up and running. I was using ABSA's app on my 2016 tablet for many years. I upgraded to the new Samsung 9+ and now I cant't download the app as my tablet is not compatible. ABSA your IT team is fast a sleep. I can download other banks apps on the new tablet but not ABSA, oooh nooooo. I have been a ABSA client for close to 50years started with Volkskas but the more I work with ABSA the more I think of moving my money somewhere else. ABSA get you ducks in a row and sort out you app, you live in the past!! I know my complait won't change ABSA but I hope I can change some wanna be new clients of ABSA to think twice before trusting ABSA with there money.

0
Replies (1)
Absa
Absa's reply13 May 2024, 08:24
Official
Dear Nico Holtzkamp Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw

Best regards,