JC
John C

1 reviews | Active since Jul 2018

10 Jul 2018, 18:53

Absa App Freezes

Mobile App Freezes I am unable to verify a transaction for the past 3 days. Action Line refuses to assist and just rep**** on email to say they unable to assist. Call Center and Branch unable to assist. I just want to do a transaction and your app is a big mess.

I restarted my phone, closed all apps, logged in via wifi, via sim network. My word I tried all different things but it just does not want to work. When signing into the App the Absa Name appears and freezes and then an sms comes through saying that I am logging into my account and thats it.

0
Replies (1)
Absa
Absa's reply11 Jul 2018, 16:18
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd