CM
Cornelia M
1 reviews | Active since Feb 2019
03 Feb 2022, 11:25
ABSA APP
Absa must be the most pathetic bank when it comes to helping from overseas. From people throwing the phone down in my ear, not answering the phone. To people unwilling or unable to help. Phone bill running p to 10 USD and no one at ABSA can help me to reconnect my app. Really pathetic Absa. WHAT DO I DO?
Helpful (0)
Replies (7)0
Replies (7)
Absa's replyOfficial
03 Feb 2022, 12:09Dear Cornelia
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Best regards,
Absa's reply03 Feb 2022, 12:09
Official
Dear Cornelia
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Best regards,
CM
Cornelia M's updateReviewer Update
03 Feb 2022, 12:27Thank you, I have rep****, and will give you an equally good review if you assist me.
CM
Cornelia M's update03 Feb 2022, 12:27
Reviewer Update
Thank you, I have rep****, and will give you an equally good review if you assist me.
Absa's replyOfficial
03 Feb 2022, 13:22Dear Cornelia
We do acknowledge the email sent and will revert soonest.
Regards
Pravesh Bejay
We do acknowledge the email sent and will revert soonest.
Regards
Pravesh Bejay
Best regards,
Absa's reply03 Feb 2022, 13:22
Official
Dear Cornelia
We do acknowledge the email sent and will revert soonest.
Regards
Pravesh Bejay
We do acknowledge the email sent and will revert soonest.
Regards
Pravesh Bejay
Best regards,
CM
Cornelia M's updateReviewer Update
03 Feb 2022, 13:22How do you help me by taking days to connect my app to my device?
CM
Cornelia M's update03 Feb 2022, 13:22
Reviewer Update
How do you help me by taking days to connect my app to my device?
Absa's replyOfficial
03 Feb 2022, 13:46Dear Cornelia
As per our discussion in email, this matter has been escalated to our Digital Banking Dept. for urgent intervention. We will revert soonest once feedback has been received.
Regards
Pravesh Bejay
As per our discussion in email, this matter has been escalated to our Digital Banking Dept. for urgent intervention. We will revert soonest once feedback has been received.
Regards
Pravesh Bejay
Best regards,
Absa's reply03 Feb 2022, 13:46
Official
Dear Cornelia
As per our discussion in email, this matter has been escalated to our Digital Banking Dept. for urgent intervention. We will revert soonest once feedback has been received.
Regards
Pravesh Bejay
As per our discussion in email, this matter has been escalated to our Digital Banking Dept. for urgent intervention. We will revert soonest once feedback has been received.
Regards
Pravesh Bejay
Best regards,
CM
Cornelia M's updateReviewer Update
03 Feb 2022, 14:05Thank you - I acknowledge you have been fast with your messages.
CM
Cornelia M's update03 Feb 2022, 14:05
Reviewer Update
Thank you - I acknowledge you have been fast with your messages.
Absa's replyOfficial
03 Feb 2022, 14:16..
Best regards,
Absa's reply03 Feb 2022, 14:16
Official
..
Best regards,