HE
HELENA E

1 reviews | Active since Aug 2024

04 Aug 2024, 19:58

Absa app and developers useless

I was informed to uninstall and reinstalling your bank app. There after all my beneficiary disable. How can you do this? I could not pay my accounts. Are you going to pay the fees because of your stupidity! Visiting the branch and still problem is not resolve. Was informed beneficiary will return in 24 hours. Its been 72 hours since I installed your terrible app and still problem not resolved.

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Replies (1)
Absa
Absa's reply05 Aug 2024, 09:05
Official
Dear Helena Ehrlich, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care 

Best regards,