KS
Kobus S

1 reviews | Active since Aug 2018

09 Oct 2020, 09:39

Absa App

Online banking is the most restrictive, unfriendly online/app banking service out of the 4 banking online/apps that I have encountered.

Wonderful customer service to help navigate the unfriendly / restrictive system.

0
Replies (1)
Absa
Absa's reply09 Oct 2020, 11:39
Official
Dear Kobus Scheltema    Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care