1 reviews | Active since May 2016

02 Jan 2019, 10:13

ABSA ANTIVIRUS CENTER

0n the 1st January i got a trend antivirus serial number, when i tried to use it is disabled. i was given 5 different phone numbers with out help.

0
Replies (5)
Absa
Absa's reply02 Jan 2019, 14:37
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply02 Jan 2019, 14:40
Official
Dear Client
 
Thank you for bringing this matter to our attention. Kindly provide me with your ID number and contact number  (send privately) in order for me to log an incident and  investigate the matter.


Regards                     
Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd
 


Best regards,

's update02 Jan 2019, 14:46
Reviewer Update
***. Cell *** ***, Thanks ,Philip
's update02 Jan 2019, 20:58
Reviewer Update
How long is it going to take, Just remember my computer has no antivirus protection.
Absa
Absa's reply03 Jan 2019, 11:03
Official
Good day Mr Berman,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,