PP
Piet P
1 reviews | Active since Mar 2022
08 Mar 2022, 18:20
ABSA Another failure
Another bad point for Absa. After they rep**** to my review here about My internet banking being blocked they rep**** to my private email. I tried to reply to that mail but surprise surprise my email gets blocked. Just another failure. Just look at the message below for proof:
Delivery has failed to these recipients or groups:
Group Customer Care Social Media (***) Your message wasn't delivered because the recipient's email provider rejected it.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
09 Mar 2022, 10:19Dear Piet Pompies Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply09 Mar 2022, 10:19
Official
Dear Piet Pompies Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
09 Mar 2022, 10:56Dear Piet
We did not block you and it could have been a technical issue with the system.
We request that you send your ID number to my work personal email address which is ***.
We apologise for the inconvenience caused to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
We did not block you and it could have been a technical issue with the system.
We request that you send your ID number to my work personal email address which is ***.
We apologise for the inconvenience caused to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply09 Mar 2022, 10:56
Official
Dear Piet
We did not block you and it could have been a technical issue with the system.
We request that you send your ID number to my work personal email address which is ***.
We apologise for the inconvenience caused to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
We did not block you and it could have been a technical issue with the system.
We request that you send your ID number to my work personal email address which is ***.
We apologise for the inconvenience caused to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,