ABSA - another complaint. Same issues!!!!!

Previous to this I sent through a compliment to Caleb & Zama...and Vanessa at ABSA acknowledged that very quickly. But when it's a complaint, they take so long to respond. Guess what, I have the same issue again. Please let Zama & Caleb know that after they reversed my double deduction - a day later - ABSA triple deducts my account. What was the point of spending so much time and airtime to have that resolved. They know my story - tell them to look into it and have the deduction reversed NOW!!! This is unacceptable, ********* and pathetic from ABSA.