1 reviews | Active since Jul 2009

03 Oct 2019, 12:53

Absa and their ****ty Innovation Policy

I bought a Ford Ranger bakkie through ABSA Bank a year and a half ago. Account nr: ***4. I gave this bakkie all the services that is expected of me, i was forced to take out a ****ty warranty with Innovation by Absa alternatively ABSA would not have paid for the vehicle on finance. Now 5 of my injectors broke, they leak diesel and it will cost me R 22 000.00 whereby the ****ty warranty you forced me to take only covers R 5000.00. Who can i now force to pay this R 17 000.00?????? I pay R 178 monthly for that piece of **** policy after i made it clear i dont want it. because i know that is how these firms make their money.

I owe ABSA still R 291 662.52. and the vehicle doesn't drive because your ****ty forcable policy does not cover this issue in full.

HOW AM I GOING TO GET THIS SORTED OUT????? Maybe i should use the monthly premium to ABSA to repair it, after about 4 months i will start paying again..........!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Absa
Absa's reply03 Oct 2019, 14:57
Official
Dear Riaan,
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback within the next 3 business days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd