NP
Nerishin P
1 reviews | Active since May 2012
23 Dec 2019, 13:25
ABSA and their Shoddy Service
Absa disappointed with your service and lack of customer service
Mt Credit Card was in arrears and I was supposed to have paid this in February which I did Absa then decided that I owe them 1800 ZAR more and I paid that and they also got the Pople handling my Debt Review to pay them as well
Ask Absa for my 1800 and they say I have to wait and its been more that 24 Hours with no one calling or assisting me
I WANT MY MONEY ABSA and I can promise you that if this is not sorted out by COB today or I will close all my accounts with you with immediate effect
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Absa's replyOfficial
24 Dec 2019, 09:29Dear NERISHIN Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply24 Dec 2019, 09:29
Official
Dear NERISHIN Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care