ABSA and their poor customer service, Disgusted!

I am disgusted at ABSA in general, the only reason I gave a 2 star is because the staff at the branch I bank at are great and ABSA is helpful when they can incur debt upon you!!!

I have tried several times to call, none of the toll-free numbers work, they connect and immediately drop! (when calling from a mobile device the call is not toll-free!!!) I have mailed several times to various mail addresses requesting assistance, no response!!!! The mobile app does not give me options to register a claim on the credit life for credit card and personal loan. when trying to install the app on my laptop it doesn't allow me as it is not a valid device. I am disabled and unable to visit a branch, so I must suffer the consequences of their inability to service all people regardless of their status? Not impressed, I left ABSA in 2001 due to poor performance and joined them again in 2019, to give them a chance but I will never support them again, I would rather use Tymebank or Capitec or even store my cash under my bed in a box and get better service.