FA
Faiyaz A
1 reviews | Active since May 2017
02 Jul 2020, 09:13
Absa and their overcharging of cheque accounts during these times
Ive been trying to get hold of this bank the entire time. Worst service ever. I get charged R190 for my premium account. Then R355 for I dont know what. I get no statements even to my emails. Then i get charged R70 for other services. Whats the point of me banking with you taking the R190 premium banking when I have to pay for everything else which I dont even know what for. This is ridiculous I'd rather go to FNB and pay a once monthly amount. And dont tell me you cant get hold of me on my cell phone its on the entire day.
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Replies (2)FA
Faiyaz A's updateReviewer Update
02 Jul 2020, 16:19Why have you not rep**** to my emails after I put you on hellopeter.
FA
Faiyaz A's update02 Jul 2020, 16:19
Reviewer Update
Why have you not rep**** to my emails after I put you on hellopeter.
Absa's replyOfficial
03 Jul 2020, 06:24Dear Faiyaz Allie
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply03 Jul 2020, 06:24
Official
Dear Faiyaz Allie
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care