ABSA and their NON EXISTING Vehicle Finance Department

I did not dishonor ANYTHING. You made the mistake!!!!!!! A mistake which I am trying and have been trying to resolve since the mistake was made. You debited my account twice!!!!! Not me. Then the full amount was reversed instead of just reading the anitial content of my email, and I have been sending several of those, whereafter your Vehicle Finance department also credited my account. Now I'm supposedly not keeping to the arrangement and I'm not honoring my monthly installments. NEVER EVER DID I NOT keep to a payment arrangement.

No one as of even date even phoned me to resolve this. It's pathetic. Why should I inconvenience myself, which I did because I went to your Lyttelton branch who informed me you do not work on a Saturday. How convenient for you. If someone does not phone me back and debit the correct amount from my account there will be hell to pay and more than just a simple letter!!!!!!! I will not be taken for a fool and I will most definitely not be making use of my own airtime to get something resolved that I did not cause.