Absa and their deurmekaar departments!!!!!

Item: Absa
Rating: 1
Author: Liezl W

Oh the woes of Absa - I am trying to get an email from you since November last year, stating that my bond is up to date in the below format.

How difficult can that be. I want to receive my clearance certificate from my debt review company but no, Absa is not playing along. I am being sent from collections, to debt review to my branch and back again and nobody can help me. WHAT IS GOING ON. How difficult is it to write an email.

Good Day

Trust all is good on your side

Account: 21****321

Please be advised that the account is up to date as of today 06 March 2024 subject to change.

We will await the form 19

Trust the above is in order

Yours Faithfully Debt Review Department Credit Rehabilitations and Recoveries

Helpful (0)

Replies (2)

Liezl W's updateReviewer Update

05 Apr 2024, 08:59

Good Morning Russell - thank you for your quick response - I just need the email. I am tired of chatting to people and nothing happens.

Liezl W's update05 Apr 2024, 08:59

Reviewer Update

Good Morning Russell - thank you for your quick response - I just need the email. I am tired of chatting to people and nothing happens.

Liezl W's updateReviewer Update

09 Apr 2024, 09:30

Good Morning Russel,

This has now been more than three days - how damn difficult is it to type an email. I am really disappointed in the lack of professionalism from Absa.

Liezl Walls
One disgruntled customer

Liezl W's update09 Apr 2024, 09:30

Reviewer Update