NM
Nesma M

1 reviews | Active since Jan 2016

19 May 2020, 11:43

Absa and their Bunch of *****.

Worse Experience Ever bunch of *****. While the Pandemic has affect just about everyone of us,the last thing you would need is a Personal Banker lying continuously knowing how desperate you are for assistance. Everyday I called only to be **** to by a bunch of inconsiderate Bankers at Absa. Honestly given the opportunity I would take my business away in a heart beat.

First time I ask for assistance and this is what you do.Worse four years of my life. Me chasing after him as if his doing me a favour. They gave me a Banker who does not take his job seriously. I continually asked to be moved and here I am stuck with a heartless person.

So after alot of thinking maybe after writing this review I might just get the attention I require.

0
Replies (2)
Absa
Absa's reply19 May 2020, 15:09
Official
Dear Nesma 
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ Full ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 
NM
Nesma M's update19 May 2020, 15:18
Reviewer Update
My I'd number number is *** name is Sameh Marey. Business is Omaner Pty Ltd.