RD
Ra-eesah Dustay
1 reviews | Active since Jan 2019
04 Dec 2020, 12:03
Absa and their bad service!!
I sent absa an email to check why they were not able to take payment for my policy when there are funds in my account. They responded and said my enquiry has been closed. How? If I never got response? This is why I left them because they are terrible!! I only have my policy with them at the moment. If my policy laps I will take it further!!
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Absa's replyOfficial
04 Dec 2020, 12:14Dear Ra-eesah Dustay Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Absa's reply04 Dec 2020, 12:14
Official
Dear Ra-eesah Dustay Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care