SD
Sharon D

1 reviews | Active since Apr 2018

14 Apr 2018, 09:25

Absa and Standard Bank - stay away!

ABSA and Standard Bank ( we call it STANDARD-**** ! ) are both HORROR banks from hell- stay away - arrogant, inefficient and very user unfriendly even-- go to NEDBANK ! The most important thing ( besides private Banker never calling you back) is immediate payment - the norm in the rest of the world - not happening in backwards South Africa Times are totally confusing and unrealistic, even immediate it takes up to 1 day !!! so why paying extra for that? There is no real customer service as no one cares - just hot talk

Michael

0
Replies (1)
Absa
Absa's reply16 Apr 2018, 11:14
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you elaborate more on your complaint, are you unhappy that you raised a concern with your private banker and you did not receive feedback, did you do an immediate payment and it cleared a day later and you've done payments to the same person before, please also provide your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette