1 reviews | Active since Dec 2020
Absa and MBD Credit Solutions - A match made in hell!
It's been a long year, made longer still by Absa and MBD Credit Solutions. I received a call just over a week ago from Absa informing me that I was overdrawn on a cheque account. The lady was curt, then proceeded to arrogantly tell me (when I informed her that I do not bank with Absa) - that it is now a problem and I have to report to the police, etc. I was in shock. She put the phone down on my husband who tried to intervene.
The Absa ***** hotline service and the SA ***** Prevention Services were extremely professional and most supportive.
Since then, I have received follow up smses from MBD Credit Solutions, and calls via my husband's cell number (???) informing me that I owe X amount of money.
I received another one today. I am fed up. With the arrogance and the disdain of such pushy, unprofessional people. How can they get away with this?
I am now on my way to an Absa branch to lay a formal complaint. Dealing with two institutions that deliver such disgusting customer service is enough to drive anyone to drink!
The prompt reply is appreciated.
Thank you.
The prompt reply is appreciated.
Thank you.
