ABSA and Hammond Pole bad service and very childish behavior .

I currently have a personal loan with ABSA which theyve sent to couple of attorneys . The current one which is sitting with is Hammond Pole worst business practice or worst decision from ABSA but it seems like they operate alike . Been paying them R2K every month and I requested a statement so I can manage the account for the part 4 months and I got nothing till today , I called to increase the debit order but when I ask about the balance they tell me I should go to ABSA , then I went to ABSA and they game me 3 numbers which does work ...I think this deliberate and very stupid .

********** ********** 786 ********** 304619 All this numbers Absa gave don't work and they acting doggy . I have been looking for a statement and they don't want to give me , I think it's useless and hence I even left the bank , the service is poor and they plan games with peoples account. This is the second time I request a statement and a settlement letter and this Absa do no want to cooperate.