1 reviews | Active since Sept 2018
ABSA and ********** debit orders
For over a year now I have been mulling closing my account with ABSA due to the ********** debit orders that I have to keep reversing.
This week it reached a boiling point with two new ones appearing. Where is the protection I think I have on my account from ABSA. How can someone load debit order without my consent. How come I don't get similar issues with my accounts at other banks. I can only assume ABSA processes are not stringent or they are making money from this. Whatever the reason I am tired of paying reversal charges.
I will be quietly closing my account and remove the stress of checking every message from Absa at month end to figure out who is feasting on my hard earned money.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. Kindly state which debit orders to address. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. Kindly state which debit orders to address. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
