TD
Tertia D

1 reviews | Active since Aug 2012

23 May 2016, 08:30

ABSA and FICA - What JOY!

<p>One wonders WHY you bother to COMPLY with demanded legislation and presenting your FICA documentation, when ABSA - WITHOUT NOTICE OR WARNING - simply blocks ALL your accounts. This gets done on a Sa****ay morning, leaving you stranded until Monday - because 'there is no one in that office until then' which is the ONLY answer you will get during your predicament!!! </p> <p>Come Monday morning, you contact the branch that handled your FICA documentation, and they too are saying - I don't have an answer for you!!! </p> <p>I can't even rate them! </p> <p>During this 'fun-time' you are stranded, cannot work, cannot purchase basic necessities, cannot withdraw money, and NO INTERNET banking either! </p> <p>Is it even worth it to be a law abiding citizen, jumping to each and every request and demand made to you as the CONSUMER/CLIENT - and then being so poorly treated?????? WHY BOTHER! You get exactly the same treatment whether you hand in your paperwork or not!!! Surely there should be SOME SORT OF PENALTY for these dam institutions that have now insisted on becoming the blocker of your hard earned money?????</p> <p>This is UNACCEPTABLE AND NOT O**** Can SOMEONE in that FICA office WAKE UP! DO YOUR WORK, stop messing about as this affects peoples LIVES! </p> <p> </p>

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Replies (1)
Absa
Absa's reply22 Jun 2016, 08:46
Official

Dear Customer

We apologise for the delay in response. Please advise if you still require further assistance

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd