1 reviews | Active since Jul 2016

21 Jul 2016, 08:02

Absa and fica deciding when i can draw MY MONEY

<p>As most people has probable experienced, my ABSA account has been locked by Fica. I trusted absa to hold my money safely, but they are even able to give me access to it. Sounds like some CIA movie bull.</p> <p>Anyway all i want is to draw my money, can the banks not notify us or give us better service delivery to fix this fica issue.</p> <p> </p> <p>"They told me i must go checkk my account every hour to see if it has been unblocked, who will pay for the petrol and time, up and down to the bank"</p>

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Replies (2)
Absa
Absa's reply21 Jul 2016, 09:35
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's update21 Jul 2016, 09:56
Reviewer Update

Dear ABSA jeffreys bay and Chanqiue. Our account is still blocked, but they helped us just to keep the wagon going till we can draw money.

I think this is excellent and thing any other bank or ABSA branch would do this..

THANK YOU VERY MUCH