ABSA and Capitec no joy to retrieve my money

Hi I need assistance from ABSA with regards to a payment that I processed in error. I made an internet payment via my ABSA account to a Capitec account on the 21/12/2021 to the amount of R1000 and on 01/02/2022 an amount of R2000. However the account number that I made the payment into was wrong hence the money is the Capitec account and I am trying to retrieve the money. I have been from ABSA branches to Capitec branches with no joy of retrieving the money. According to Capitec the account that I deposited the money into is a dormant account and does not belong to anyone and the R3000 that I deposited is reflecting in the Capitec account.

From ABSA however I have been running around for the past 3 weeks. From Virtual Cannels to Digital Payments with no joy at all. I have been told to phone the ***** department. No one is assisting me with retrieving my money.

Capitec is telling me that ABSA has to reverse the money and that they can not assist me in this regard. I only need the money back. I know it was an error from my side but I need assistance please.

Please assist me if you can. kind regards Clayton Hartell