GL
Gav L

1 reviews | Active since Jan 2021

10 Jun 2021, 15:51

ABSA and BNA Motors Cape Town *****

24 May 2021, Keenan Pillay of BNA motors bought a vehicle in my name through ABSA finance and was supposed to deliver the car to me, which he **** to ABSA about delivering. It is the 10th of June and I still do not have a car, but according to ABSA, a car was bought in my name and my account will be debited for the installment on the 30th of June. BNA Motors has since been ignoring my calls but they keep telling ABSA that they delivered the car to me. My credit record has also been affected and will be for a while by these ********. ABSA keeps saying the agreement will be cancelled by the dealership but to date, nothing has been done .

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Replies (1)
Absa
Absa's reply11 Jun 2021, 08:58
Official
Dear Gav Lana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care