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Hoosen E

1 reviews | Active since Apr 2010

17 Sept 2020, 10:29

ABSA an Embarassment to Banking Fraternity

I have a Woolworths Credit Card, i Made a big Purchase with it on the 5/9/2020 which ABSA Deemed as Suspicious, even though i have made bigger Purchases, But Fair Enough they sent an SMS asking me to Reply if it was my Transaction which i did, thye then rep**** with an SMS confirming that the Transaction was Valid.

On the 8/9/2020 When i Swiped my card and entered the Pin Number, i Received an SMS saying CArd Blocked for Incorrect PIN.

I then Went to the Bank to reset the PIN, where i was informed that the card was not blocked because of the pin but because the Transaction on Saturday That they have now taken on Themselves to deem as **********.

After spending 2 hours at the branch trying to Sort the issue, even using my phone to contact Woolworths as they refused, i gave up. I then tried another Call to Woolworths who informed me to rather get a new Card, which they sent to me a week Later, Lo and Behold Try and use that Card and ABSA still has a block on it, Which they refuse to Remove, but keep on forwarding an SMS to say i should logon to Online Banking to remove it, Online Banking that does not work with Woolworths If ever there was an embarassment to the Banking Fraternity it will defintely have to be ABSA

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