TM
Thabo M

1 reviews | Active since Jul 2016

02 May 2017, 14:05

ABSA allows unauthorised access to my account and then charges me for it

<p>I am very unhappy with some companies have been debiting my account and I feel that ABSA doesnt employ checks and balances to protect my account.</p> <p> </p> <p>I feel that ABSA benefits from dubious transanctions, because ABSA as a bank benefits from processing transactions. Even when the debit orders are rejected/unpaid.</p> <p> </p> <p>I thought that as a private bank client I would getter better treatment. But this is unfortunately not the case.</p> <p>Ref 754702. 21 April 2017. Unpaid item fee not reversed</p> <p>E-mail sent to privatebanking on 24 April 2017 has not been responded to</p> <p> </p> <p>I am frustrated</p> <p> </p> <p> </p>

0
Replies (1)
Absa
Absa's reply02 May 2017, 16:04
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd