FM
Ferrandi M

1 reviews | Active since May 2012

31 Jan 2015, 12:00

ABSA Allows suspect transaction to complete

On Sat 24 Jan 2015 I logged a request to freeze my credit card account because of an iminant suspect transaction.<br> ONLY on 27 Jan 2015 15:13 I got a mail to confirm.<br> Needless to say the transaction went through 26 Jan 2015.<br> <br> Really pathetic service especially from a ***** department. Cant wait to get me out and away from this crowd. Totally f'in useless.<br> <br> 31 Jan 2015 Logged a call for a resolution i.e. money-back! Watch the space,

0
Replies (1)
Absa
Absa's reply02 Feb 2015, 12:14
Official
Hello ferrandi,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,