Absa allowing the ****

Absa will never stop the R99.99 ****s because they are benefiting from it. I am paying for internet banking but the money taken **********ly from my account I can not reverse it. I was told the only way to get my money is going to the branch. I cancelled important things to go cue for a long time only to be told that they can only reverse for 30 days, that means all the other money is gone. When the debit was done ABSA took money for transaction and when they reverse R99.99 they take R26 for reversing it. Now this Month the same debit is back. Who is benefiting more from that? That's why they will never do anything to stop the ****.