TM
THABISA M

1 reviews | Active since Dec 2020

01 Nov 2022, 02:12

ABSA ALLOWING ********** DEBIT ORDERS

I was doing insurance quotes, I had a good deal with PMD so I decided not to go forward with budget and rejected the debit check but absa still allowed them to debit on my account . Our money is not safe with this bank to top it all I cannot reverse the transaction because it's more than R500

0
Replies (2)
Absa
Absa's reply01 Nov 2022, 10:23
Official
Dear Thabisa Mpotu 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***4. Kind regards, Group Customer Care Rezona Louw 

Best regards,

Absa
Absa's reply03 Nov 2022, 11:28
Official
 Dear Thabisa Mpotu 

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***4.

Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
 
Kind regards, Group Customer Care Rezona Louw 

Best regards,