HC
Hermann C
1 reviews | Active since Aug 2017
19 Jun 2023, 08:02
Absa allowes cyber *****
Absa precaution measures failed this weekend , by allowing hackers to withdraw money from an absa account ,which hacked a family members facebook account .this is unacceptable. The ***** departments assistance was not helpfull .its as if it's ok to allow cyber crimes in south africa.
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Replies (1)
Absa's replyOfficial
21 Jun 2023, 14:01Dear Hermann Calvert
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the below information by close of business 21 June 2023, to ensure effective investigation and feedback.
1. Account number.
2. Date of ***** transaction.
3. Amount.
4. Forensics reference number.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the below information by close of business 21 June 2023, to ensure effective investigation and feedback.
1. Account number.
2. Date of ***** transaction.
3. Amount.
4. Forensics reference number.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,
Absa's reply21 Jun 2023, 14:01
Official
Dear Hermann Calvert
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the below information by close of business 21 June 2023, to ensure effective investigation and feedback.
1. Account number.
2. Date of ***** transaction.
3. Amount.
4. Forensics reference number.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
Kindly provide our office with the below information by close of business 21 June 2023, to ensure effective investigation and feedback.
1. Account number.
2. Date of ***** transaction.
3. Amount.
4. Forensics reference number.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,